"BankMobile Disbursements" - Student Refund Preference
Chattahoochee Tech and BankMobile (formerly HigherOne) have partnered to expedite and streamline all student refunds--giving the student full control of how his or her refund is received.
All registered students will still receive emails from BM Technologies, Inc. with instructions for starting the refund selection process. They will be able to independently visit RefundSelection.com to request a code.
Follow the instructions that come with the access code to select "how" you wish to receive any refund(s) due to you:
- Direct deposit into your personal bank account, or
- Free BankMobile Vibe Account, or
- Paper check.
Refunds will be delayed if you do not select "how" to receive your refund. Rest assured you will receive your refund, but if you don't actively select "how" to receive it, it will be delayed.
If the student elects to use the BankMobile Vibe Account as their refund preference, BankMobile is associated with the Allpoint automated teller machines (ATMs) and have numerous locations near each campus. A list of locations is available at https://bankmobilevibe.com/ and are available for students to use with no associated use fees. As well, all students should be advised of the fees associated with the BankMobile Vibe account use. A list of fees can be found at BankMobile Vibe account fee schedule
Please note that if a student is assessed fees by BankMobile as a result of overdrawn accounts, use of non-Allpoint ATM’s, etc., the student must communicate directly with BankMobile. Chattahoochee Tech has no access to this type of information regarding a student’s account and cannot intervene on a student’s behalf. As well, Chattahoochee Tech does not have access to view balances on accounts. Staff can only view what refunds have been issued--not where users have spent funds.
Title IV Credit Balance Refund Process