CTC OneCard
The CTC OneCard (in cooperation with HigherOne) is the refund management tool used by Chattahoochee Technical College.
All registered students with a valid address and phone number in CTC’s registration database are issued the CTC OneCard. The CTC OneCard is mailed to all registered students using the address on file in the Records Office. You must ensure that your address on file is accurate and is a deliverable address. Your CTC OneCard cannot be forwarded to another address.
Please note that all students must activate their CTC OneCard. This process is for all students, not only financial aid recipients.
Students must activate their new CTC OneCard at www.chattahoocheetech.edu/enrollment/financial-services/ctc-onecard/ and select one of the following refund preferences:
- free CTC OneCard (Mastercard debit card), or
- Direct Deposit into your existing bank account, or
- Paper check.
Refunds will be delayed if your CTC OneCard is not activated and your refund preference is not selected.
NOTE: Students will be charged a $10 card replacement fee for any CTC OneCard that has to be reordered, and cards may be ordered thru the cashier’s office at any campus.
If the student elects to use the CTC OneCard as his refund preference, HigherOne automated teller machines (ATMs) are available for students to use on various campuses with no associated fees. As well, all students should be advised of the fees associated with the card use. A list of fees can be found at www.chattahoocheetech.edu/enrollment/financial-services/ctc-onecard/.
Please note that if a student is assessed fees by HigherOne as a result of overdrawn accounts, use of non-HigherOne ATM’s, etc., the student must deal directly with HigherOne. CTC has no access to this type of information regarding a student’s account and cannot intervene on a student’s behalf.